Position Postings

Family Services Coordinator- Lansing

Ele's Place Lansing is seeking a part time (20 hrs/wk) Family Services Coordinator to oversee assigned support group program sessions and related programming responsibilities. 

Principles Responsibilities:

1. Provides guidance for Ele's Place families about programming questions and concerns. Identifies and coordinates Ele's Place families in need of referrals to mental health therapists, protective services, or other outside resources.

2. Provides guidance/support/feedback to facilitators and volunteers. Briefs them about new families, family updates, procedures and other announcements. Ensures all program set-up/clean-up work is completed.

3. Coordinates and conducts family intakes and orientations; provides follow-up and referral as needed.

4. Maitains family records, including records of applications sent and received, and ensures that family information on database system is correct and up-to-date.

5. Coordinates group assignments for family members, with assistance from Program Director.

6. Assists callers and visitors with inquiries seeking information, guidance and/or referrals.

7. Maintains inventory of program supplies and ensures that supplies are procured.

8. Helps to ensure that child safety policies, emergency procedures and building safety policies are followed by all program staff and volunteers. 

9. Fulfills one or more of the following specific responsibilities, as assigned:

  • Produces quarterly family bulletin
  • Compiles satisfaction surveys
  • Helps to coordinate the summer bereavement camp with Arbor Hospice
  • Assists with facilitator training program by presenting one or more topics 
  • Plans for and coordinates activity room projects
  • Makes presentations to community groups, teachers, physicians, etc. about Ele's Place and children's grief issues
  • Keeps therapist referral list and/or community resources list up-to-date
  • Coordinates other projects, as assigned

10. Participates in Program Team meetings and Program Advisory Committee meetings; works with these groups to ensure applicable strategic plan goals are achieved.

11. Other duties as assigned

12. Adopts staff team philosophy and work habits

A minimum of LLMSW, LLPC, or LLMFC certification is required. Ideal candidates must have excellent verbal and written communication skills, and good computer skills. Adult and child group experience, knowledge of grief issues and community resources required. Ideal candidates must be able to work a flexible schedule. To apply, or for more information, contact Hilary Langin at hr@elesplace.org or call 517-482-1315 ext.12

Ele's Place is an Equal Opportunity Employer

Family Services & Volunteer Coordinator - Flint

Ele's Place Flint is seeking a part time (20 hrs/wk) Family Services & Volunteer Coordinator to coordinate the recruitment, training, assignment and supervision of programming volunteers. 

Priniciple Responsibilities: 

1. Oversees the recruitment of program volunteers for Ele's Place in Flint, and responds to inquiries from other potential volunteers. Ensures volunteer packets are sent to interested candidates, and information in these packets are kept up-to-date. Coordinates the pre- and post-trainng interview process for prospective facilitators, and conducts interviews.

2. Plans and coordinates all aspects of facilitator training program and leads portions of the training. Identifies additional training needs for facilitators and group leaders; coordinates the development and implementation of trainings, such as in-service workshops. Trains program helpers as needed. 

3. Coordinates assignment of facilitators and other program volunteers (program helpers, substitute facilitators, clinicians).

4. Assists with overseeing support groups sessions as assigned:

  • Provides guidance/support/feedback to facilitators and volunteers; shares information about procedures, etc. with facilitators; and ensures all set-up/clean-up work is completed.
  • May assist with providing information about new families, family updates, and other announcements to facilitators; and addresses family concerns or issues.

5. Conducts family intakes and orientations as assigned; provides follow-up and referral as needed.

6. Maintains family records, including records of applications sent and received, and ensures that family information on database system is correct and up-to-date.

7. Responds to inquiries from families and others seeking information, guidance and/or referral.

8. Ensures that volunteer records (database and files) are maintained accurately, including records of volunteer packets sent, applications received, and volunteer assignments.

9. Assists with one or more of the following specific responsibilities, as assigned:

  • Plans for and coordinates activity room projects
  • Makes presentations to community groups, teachers, physicians, etc. about Ele's Place and children's grief issues.
  • Keeps mental health therapist referral list up-to-date
  • Ensures community resources list is up-to-date
  • Coordinates other projects, as assigned

10. Other duties as assigned.

11. Adopts staff team philosophy and work habits.

A minimum of LLMSW, LLPC, or LLMFC certification is required. Ideal candidates must have excellent written and verbal communication skills, and good computer skills. Adult and child group experience, knowledge of grief issues and community resources required. Previous experience working with volunteers is very helpful. Ideal candidates must be able to work a flexible schedule. To apply, or for more information, contact Hilary Langin at hr@elesplace.org or call 517-482-1315 ext.12

Ele's Place is an Equal Opportunity Employer

Operations Manager - Ann Arbor

Ele's Place Ann Arbor is seeking a full time Operations Manager to manage efficient administrative procedures and systems for the continuous improvement of the organization's operations. 

Priniciple Responsibilities:

 1. Explores and fully utlilizes all database software applications, including on-line communications with donors, volunteers and families. Establishes and maintains on-line donation program. 

2. Oversees database with precision, includiing donor records/accounts receivable; generates database reports for staff; ensures meticulous data entry and donation acknowledgement letters for capital campaign.

3. Manages IT and phone systems with outside vendors; assists staff with IT and phone needs (hardware and software); manages technical needs for website development.

4. Oversees all office systems, including purchasing and maintenance of equipment and purchasing of supplies; supervises office management staff. Ensures work/supply areas are kept clean and organized. 

5. Responsible for maintaining adequate staffing at all times for the Front Desk. This includes planning for additional staff prior to large events (Breakfast) and covering administrative functions if administrative staff are not scheduled or are sick or on vacation.

6. Upon moving into new building, ensures proper function of all HVAC, plumbing and mechanical systems for the building, monitors building temperatures at all times (including after hours), coordinates repair with HVAC/Mechanical/Maintenance vendors as soon as problems arise, outside of office hours if required.  Ensures building is clean, secure and well maintained.  Acts as liaison building maintenance workers, vendors, security company, building association, cleaning company and any other companies necessary for the operation of the building.  Reports to call from security company after hours and reports to building as required.
 
7. Upon moving into new building, ensures proper maintenance of grounds and garden area.  Works with vendors to schedule service of sprinkler system.  Ensures grounds/garden area are well maintained and any outdoor equipment/furnishings are properly maintained.
 
8. Assists with accounting systems, financial reports, and design of internal controls. 
 
9. Provides phone coverage to answer call from prospective families or other inquiries.
 
10. Manages the board roster, board meeting packets, board calendar invites, board binders and staff roster and lists.
 
11. Responsible for office orientation for new employees.
 
12. Administers and assists with the development of organizational policies and procedures. Recommends continuous improvements to systems, procedures, and staffing.
 
13. Adopts staff team philosophy and work habits. 
 
14. Other duties as assigned.

For more information, or to apply, contact Hilary Langin at hr@elesplace.org or call 517-482-1315 ext. 12

Ele's Place is an Equal Opportunity Employer